Terms and Conditions Policy
These Terms and Conditions govern your access to and use of Dingo Casino, including the services and features available through our website. They explain the rules that apply when you create an account, use the platform, take part in promotions, or make transactions. By registering for an account or using our services, you agree to these terms and to any additional rules displayed for a particular feature or promotion. Please read this page before using Dingo Casino. If you do not agree with these terms, do not access or use the platform.
Accounts and Eligibility
Creating and Maintaining an Account
Provide accurate, complete and current information when registering. Keep your login details confidential and take reasonable steps to prevent other people from using your account. You are responsible for activity carried out through your account, except where applicable law provides otherwise. Tell us promptly if you believe your account has been accessed without permission.
Use one account in your own name. Do not create accounts on behalf of another person or allow another person to use yours. We may ask you to update or confirm account details where needed to maintain your account. You may request account closure through the available account settings or by contacting support.
Age and Location
You must meet the minimum legal age for gambling in your location and be legally permitted to use the services there. You must not access Dingo Casino from a location where doing so is prohibited. Availability of services, games and payment options may vary by location. You are responsible for checking the rules that apply to you before registering or using the platform.
Use of the Platform
Use Dingo Casino only for lawful personal purposes and in accordance with these terms, applicable law and any rules displayed for a service. Do not interfere with the operation or security of the platform, attempt to gain unauthorised access, or use another person’s account or payment details without permission.
You must not use the platform for fraud, unlawful activity, collusion, or any attempt to exploit errors or technical faults. Do not upload or transmit material that is unlawful, harmful or intended to disrupt the service. We may restrict access to a feature or account where use appears to breach these terms or applicable law.
Bonuses and Promotions
Each promotion may have its own eligibility rules, claim steps, expiry date, wagering requirements, game restrictions and maximum bet limits. Those terms apply alongside this page. Check the promotion details before opting in or placing bets with bonus funds.
Promotions are subject to availability and may be limited to one account, person, household or other stated group. Unless the promotion terms say otherwise, offers cannot be transferred or exchanged for cash. We may withhold or remove promotional benefits where the promotion rules are not followed or where an offer is used in a way not permitted by its terms.
Deposits and Withdrawals
Payment methods, currencies, minimum and maximum amounts, fees and processing times may vary. Use a payment method that you are authorised to use and provide accurate payment information. A deposit or withdrawal may be subject to account checks and any applicable payment provider requirements.
Withdrawal requests must follow the instructions shown in your account. We may request information needed to confirm your identity, account details or ownership of a payment method before processing a transaction. Any applicable limits or transaction conditions will be displayed on the platform or in the relevant terms. Do not use Dingo Casino to deposit or withdraw funds on behalf of another person.
Complaints and Disputes
If you have a concern about your account, a transaction or use of the platform, contact customer support and provide the relevant details. We will handle the matter using the information available and may ask you for further information. Keep any account or transaction references that may help us understand your concern.
If a dispute cannot be resolved through support, the parties may use any further process available under applicable law. Nothing in these terms removes rights that cannot legally be excluded or limited.
Changes to These Terms
We may update these terms when the platform, services or applicable requirements change. The latest version will be made available on Dingo Casino with its effective date where applicable. Changes apply from the date stated in the updated terms. Continued use of the platform after that date means you accept the revised terms. If you do not agree, stop using the services and contact us about closing your account.