Privacy Policy

We are Dingo Casino. This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, make transactions or use our casino services. The page covers the types of data we gather, how that data is processed, the technical safeguards we apply, cookies and tracking technologies, your rights to access or correct data, and how we share information with service providers where needed. Read the sections below to understand your choices and the controls available in your account settings.

Types of data we collect

Personal data - Identification details you supply during registration such as name, email, date of birth and address. Verification documents provided for KYC checks are included here.

Technical data

Device and connection details collected automatically: IP address, browser type, device identifiers, operating system, session logs and location data where permitted. These are used to operate the service and prevent abuse.

Transactional data

Payment and account activity: deposit and withdrawal records, transaction IDs, chosen currency (AUD), game activity and bet history. This data supports payments, responsible‑gaming tools and dispute handling.

How we use your information

Account operation - To create and manage accounts, verify identity and process deposits and withdrawals. Security and fraud - To detect suspicious activity, block unauthorised access and protect funds. Service delivery - To enable gameplay, apply bonuses that you accept, record bets and calculate payouts.

Data protection and security

We apply standard technical and organisational measures to protect data in transit and at rest. This includes secure connections such as TLS for data transfers and access controls on our systems. Access to your personal data is limited to authorised personnel and third parties who require it to provide services. We retain data only as long as necessary for legal, regulatory or operational needs.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, maintain sessions, store preferences and support basic functionality. Analytics cookies help us understand site usage and performance. You can manage cookie preferences via your browser or account settings; disabling certain cookies may affect site features.

User rights

Access - You may request a copy of personal data we hold about you. Correction - You can update or correct inaccurate information through your account or by contacting support. Deletion - You can request deletion of data where retention is not required by law, subject to account closure and dispute resolution requirements. Please use the account settings or contact channels to submit requests.

Data sharing and third parties

We share data with partners who process transactions or provide services on our behalf, such as payment processors, ID verification providers, analytics services and customer support platforms. These parties are bound by confidentiality and may only use data to fulfil contracted tasks. We may also disclose data when required by law or to respond to lawful requests.

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an effective date. Continued use of the service after changes indicates acceptance of the revised policy. For questions or requests about privacy, contact our support team via the account help area.